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Major Engineering Firm Handles 30% More Tickets Every Day with ALVAO

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How can an enterprise-level engineering firm scale its IT operations and process 30% more user requests without increasing IT headcount? In this ITSM Customer Success Story, Ondřej Veselý, CIO at SUDOP Praha, explains how implementing integrated ALVAO Service Desk and IT Asset Management (ITAM) transformed their daily service management processes. #customersuccess #customerfeedback #customertestimonial #itmanagement #itservicemanagement #engineeringindustry

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